Hi Champions My name is Sachin Mothilal.
I head up the call centre at CDA and I’m passionate about people and sales. I started as a sales consultant at O’Keeffe and Swartz from where I moved into Sales Management, before joining CDA. At CDA I realised that there is a great opportunity to grow and develop as a leader, support the sales force and subsequently we have doubled the call centre during the last 3 years. We’re a relatively small team managing the call centre, which means that we are very hands-on when it comes to recruiting, training and motivating the guys doing the hard work on the phone. The pressure is significant and morale is a key factor in determining the call centre and the consultants’ success. The work ethic and culture in the call centre determines its sustainability.
Consistent leading and motivating a team is key, especially in a sales environment. Everyday new day starts with a decision to use whatever I have to develop myself and to care for and be a support to everyone I meet. I believe that there is hidden potential within everyone and it’s my goal to help people realise their own purpose, build their skills, grow and develop to achieve their own goals. With a positive mindset and remaining focused, anyone can turn their dream into a reality.
Being a sales person is not for the faint hearted, I’ve been there and I have worked with many great sales people. The key is to find ways to stay motivated, make sure your thoughts and actions match your goals. We are all just human and whenever you let yourself down, remember it’s a long road and tomorrow is another day to start over, so be kind to yourself and stay on the road. Believe in yourself, be good to yourself, be true to yourself!
On a personal note, I’m a dedicated family man and I love spending time with my kids and beautiful wife. I love fishing and the tranquillity and anticipation of waiting for the big catch, when it happens I’ll probably scare the fish into submission with one of my special “motivational war cries”!
Make things happen champions!
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